“Fran is easy to work with, flexible, and well prepared.
He not only talks leadership and motivation, he walks the talk.”
Russ Simon, Senior Policy Associate
New York Association of Training and Employment Professionals, Inc.
Since we have been KICKin’ IT IN literally since 1986 (and virtually since 1996) our client’s and customer’s satisfaction, security and privacy is extremely important to us. We are very committed to protecting your privacy. We use information collected about you to process orders and to personalize your experience at our web site. This privacy statement explains how we gather information and how we protect your privacy.
Ordering online: When you order, we need to know your name, e-mail address, mailing address, phone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. At times we may refer you to other web sites to purchase products. User activity on those sites is covered by their privacy policies.
Promotions, online surveys and announcements: If you decide to participate in an online survey, subscribe to an e-mail list, enter a contest or use one of our other promotional features, we may ask for your name, address, e-mail address and other pertinent information to administer the contest, tabulate survey results or add you to subscriber lists that you requested.
Referrals: If you choose to use our referral service to tell a friend about our site, services or products, we may ask for your friend’s name and contact information. We may send your friend an introduction via e-mail or postal mail inviting him or her to visit the site, explore our services or check out our products. We obviously store this information for the sole purpose of sending this introductory communication. Your friend may of course contact us at anytime to request that we remove this information from our database.
Browsing: Like many web sites we occasionally use “cookies” to help us process your order and to customize information that we may present to you. A cookie is a small text file that does not personally identify users, although it does identify a user’s computer. Cookies do not pose a threat to your computer, and they do not contain viruses. Most web browsers automatically accept cookies, but you can change this feature in your browser. Doing so may limit your ability to shop on our site.
Log files: As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp. This information, which does not identify individual users, is used to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Online and offline, our database is one of the most valuable assets in our business. We guard your information with our lives and treat your information like it is gold. When you place an order, we use a secure server to protect your sensitive information. The secure server software encrypts all information you input before it is sent to us. Your information is used only to process and send orders, bill credit cards and to contact you when necessary.
Our site maintains a 24/7/365 real-time identity assurance warranty for up to $100,000 of protection for all our web site customers continuously confirmed with Point-to-Verify™ technology. This means that you are insured for up to $100,000 when shopping on our site thanks to the Secure Sockets Layer (SSL) protocol which creates a uniquely encrypted channel of private communication between your browser and our servers via the Internet. Our PCI Level 1 Compliant shopping cart is guaranteed secure with a highly trusted 2048-bit SSL Certificate from the Comodo Group, Inc. IdAuthority™ – the trusted third-party validation authority of web site identity protection and a PCI Approved Scanning Vendor.
Instruction & Design Concepts does not sell, rent or share our client or customer lists – period! At times we may partner with other organizations to offer special services to our clients and customers, in which case we may send you an introduction to those partners, but we will not release any information to them about individuals in our database.
Of course, Instruction & Design Concepts may have to disclose personal information if legally required to do so or if necessary to comply with a legal action, to protect our rights or property, or to take emergency action to protect the personal safety of users of this web site or the public.
This web site includes links to other sites we think you might be interested in. While every effort is made to ensure the accuracy and appropriateness of any references and web sites on this site, obviously Instruction & Design Concepts cannot be responsible for the privacy practices or the content of other web sites and no warranty or fitness is implied. All information provided is on an “as is” basis at the time of posting or publication. The author and publisher have no control over and assume no liability for the material available via the references, web sites and other links.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old.
By using our web site, you grant your consent to the collection and use of this information by Instruction & Design Concepts.
If you give us your contact information and later you wish to have your name removed from our database, please send an e-mail to , write or call and we will remove your name.
Instruction & Design Concepts
441 Maple Springs Drive
Centerville, OH 45458-9232 USA
If you ever have any concerns with our policies or business practices, do let us know right away. Word-of-mouth for any business ideally sets a 14-carat gold standard reputation in the hearts and minds of clients and customers that no advertising can ever buy. Please feel free to contact me directly anytime you feel our shine might have tarnished a bit or you think something’s not quite right and we’ll…
KICK IT IN!